Trade packs are new unopened packs of timber shipped direct into our warehouse. This means that manual handling is minimal, allowing us to save costs - which we pass on directly to you! These packs are sold unopened and unchecked. As with any natural products you should expect a few minor defects to be found on a small percentage of the boards, however these will be minimal if at all and we have factored this into the price. Available to retail and trade customers.